OVERVIEW

Automation Designed to Grow with You

Flexible, scalable lab automation systems for your evolving science, business, and lab space.

Boost your lab's performance with our comprehensive automation solutions

Our integrated platform combines robust hardware and software with real-time support to enable seamless workflow execution. Built by scientists and engineers who understand the complexities of biology, our systems adapt as your science advances, enabling scalable and cost-effective R&D programs.

photo of bioworkers supporting RAC system in lab

Our RAC system is core to everything we do.

— Sri Kosuri, Co-Founder & CEO at Octant

Bioworkers in the lab

Scientist-Validated Designs

Proven in our lab, ready for yours

Accelerate your automation planning with the help of our applications team.

Our systems have been battle tested in real lab environments by Ginkgo scientists delivering measurable improvements in throughput, walkaway time, and data quality for demanding applications.

How is Ginkgo Automation Differentiated? 

High-touch Support

Our support model is high-touch and ticketless. We provide active, remote troubleshooting rather than a ticketing system.

Made By Scientists for Scientists

Ginkgo is the only automation provider that has extensively used its own product internally. We’ve created an automation system by scientists for scientists.

Workflows Built for You

Our applications team works with our customers to build workflows that not only function seamlessly on our hardware but also operate efficiently and in a biologically sound manner.

Modular

The RAC system is more modular, extensible, robust, and customizable than any other platform on the market.

Cost-Effective

There is no need for high-spend design and redesign efforts to build and extend your system. Add-ons and changes are all marginal spend.

Fast Delivery

We have some of the fastest delivery timelines on the market — as low as one month for system extensions, and as low as 3-4 months for new builds.

Reliable Hardware

We leverage industrial components on our systems, leading to significantly improved non-instrument (e.g. moving track; robotic arm) hardware reliability versus competitors.

Web-based Software

Our software is based on a modern stack, and is web-based. Scientists can launch protocols from anywhere, at any time, all while being compliant with large company IT and information security.

FAQs

What do you mean when you say "modularity" and "flexibility"?

Our automation systems adapt and grow without constraints or complications. Unlike traditional systems that require complete redesigns and new capital investment for any instrument changes, our solution allows you to combine any instruments, in any number, in any order. You won't need a design engineer - if you can imagine an instrument combination, it's possible. No more compromises.

How many years have RACs been in development?

RACs have been in active use and continuous development for more than 8 years, across Ginkgo's operations and Zymergen's before its acquisition by Ginkgo in 2022.

How frequently do you add new instruments to your integration list?

Our instrument list is continuously expanding as we integrate new devices for both internal Ginkgo operations and customer needs. We support standard off-the-shelf equipment and custom instruments. Custom integrations require slightly longer lead times.

You haven’t integrated my instrument of choice. What’s the process for getting it onboarded?

Each new instrument requires an integration kit (i.e. a kit for mounting and locating the instrument and relevant accessories). The process includes hardware design and testing as well as developing software drivers. We typically test with an identical instrument in our facility before deploying to a customer via FAT and SAT. New instrument integration typically adds several months to the deployment schedule.

Teaching is a problem for the automation in my lab. How often do you have to re-teach?

RACs typically maintain accuracy for a year or more without re-teaching. Adding new RACs does not affect existing teach-points, and our dedicated gripper designs ensure maximum positional accuracy for each instrument - unlike central robotic arm systems.

Do customers have control over what data is visible to the Ginkgo support team? Are customers able to restrict access to confidential data?

Yes, you control what context is shared. Our support team can see operational data (e.g. barcode IDs, sealing temperatures, etc.), protocol logic, and raw data from data-generating instruments. However, as we do not have access to your LIMS, we cannot deduce any meaningful content from this data. If you prefer, you can purposefully obfuscate the above data (e.g. protocol inputs, constants, etc.) to further ensure your data's integrity.

Build your own autonomous lab

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